Frequently Asked Questions
Everything you need to know about illuminating your home with APEX LIGHT.
What is the average shipping time for your lighting fixtures?
Most orders are processed within 1-2 business days. Standard shipping typically takes 5-7 business days depending on your location, while express options are available at checkout.
Do you offer a warranty on your products?
Yes, all APEX LIGHT fixtures come with a comprehensive 2-year limited warranty covering manufacturing defects and electrical components to ensure your peace of mind.
What is your return policy for home decor items?
We offer a 30-day return window. If you are not satisfied with your purchase, you can return the item in its original packaging and unused condition for a full refund.
Are your LED bulbs replaceable?
Many of our modern fixtures feature integrated LED technology designed to last up to 50,000 hours. For fixtures requiring bulbs, we use standard E26 or G9 bases for easy replacement.
Do you provide professional installation services?
While we do not provide direct installation, all products include detailed instruction manuals. We recommend hiring a licensed electrician for all hardwired ceiling and wall installations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Klarna and Afterpay for larger home renovations.